Friday, October 29, 2010

1and1 Hosting + Magento = Epic Fail

Ok, so I decided to go with Magento for my little project. I am confident that I made the right decision. However, I am in no way confident that I made the correct decision about my hosting company. I have a hosting package with 1and1 Hosting that I use for random testing, FTP, email, and random other geeky goodness. So far, for the small tasks I have thrown at it, it has been a solid host. However, after spending several hours trying to install Magento and dealing with several failed connections, corrupted files, and random other annoyances, I am ready to throw in the towel with 1and1.

Please understand, I do not in any way claim to be an expert when it comes to web-design, coding, or computers in general. However, I have over 15 years experience in the field and would describe myself as "capable." I have worked for companies where I was entirety of the IT Department and I have worked for companies where I was but a cog in the wheel. My experience covers the gamut of computer related specialties. Competent at all, Master of nothing; I suppose.

The first issue, which should have been a key indication as to their level of support, is that fact that they are still using PHP4 as their default. PHP5 is available if you simply place a line of code into your htaccess file. No biggie. Got that sorted. FINALLY got Magento installed after setting up the database and squaring away all of the pre-reqs. Did a couple security updates and... CRITICAL MASSIVE UBER FAIL.

Ok, maybe not that bad. But it seemed that every time I made a simple change in code I would run into problems. I admitted that it might have been me so I did another fresh install and did things by the book. I made no code changes myself and simply went with the bare stock files. Still had problems. So, I conned a friend into setting me up with some space on one of his GoDaddy accounts. Uploaded Magento, got everything running, and went at the code. Not a single problem. Everything ran extra smooth.

So, boys and girls, daddy is switching hosting companies and starting over.

Moral of the story? Fuck 1and1 Hosting.

Stay tuned.


  1. At least the ending is happy. I have no clue about PHP whatnots, but hey, I'll be angry at 1and1. I don't care.
    When you say starting over, what does that entail?

  2. Well, luckily there are many hosting companies out there :) Hope your project works out, I'd like to check it out.

  3. This sounds like a real pain in the ass.

  4. Kewl story, bra! waiting for updates from you

  5. Thats realy sucks man, who are you with now?